r2dtoys a écrit :PLEASE READ THE BASE OF THIS EMAIL FOR A VERY IMPORTANT UPDATE !!
We have been closed since 21 December for a well deserved Christmas and
New Year break ready for a fresh start on 11th January 2005. All
orders, in case you were uncertain, were all shipped in plenty of time for
Christmas delivery and we are holding no orders on our system from before
21st.
We are processing and shipping all present orders placed on our system
since 21st December, and at midday 4th January no other orders will be
touched, processed or shipped until 11th when we are able to manage
them with our new system.
We have undergone a major warehouse restructure due to moving premises,
and also we are in the middle of installing our automated sales
processing system to make your shopping experience with us perfect. We are
aware that email responses have been slow since September but we are
working on it NOW to get it right ! Telephone systems will all be up to
speed by 11th so in the future, as in the past, communication from us will
be flawless and so will the high levels of service you have come to
expect.
There will be a HUGE clearance sale in Janaury to make room for the new
Episode 3 Revenge of the Sith merchandise so bear with us while we
streamline our operation in readindess for the biggest Star Wars event
since the original trilogy.
For full information and updates about the upcoming clearance event,
promotions, clubs and a very special `invite only` event held at our
London warehouse, please register on our mailing list by following the link
below. We will also be updating our index page with new features and
information in the days and nights running up to 11th Janaury.
Thank you for bearing with us and for your valued loyalty and custom,
we are going to be back with a big bang next week !
May the Force be with you !
http://www.r2dtoys.com/store/store.pl